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乐播传媒视频 > Resources > Case Studies > Building a Cloud-Native Payment Orchestration Platform to Accelerate Global Merchant Onboarding

Building a Cloud-Native Payment Orchestration Platform to Accelerate Global Merchant Onboarding

May 12, 2026

Executive Summary

Discover how a global payments provider built a cloud-native SaaS payment orchestration platform that reduced onboarding from days to hours, simplified integrations, and delivered 99.99%+ availability worldwide.

Business Challenge

  • Complex integrations across multiple payment methods, regions, and partners
  • Slow onboarding of new payment options impacting time鈥憈o鈥憁arket
  • Scalability limitations with legacy and tightly coupled architectures
  • High operational overhead in maintaining multiple integrations and deployments

Business Challenge

  • Complex integrations across multiple payment methods, regions, and partners
  • Slow onboarding of new payment options impacting time鈥憈o鈥憁arket
  • Scalability limitations with legacy and tightly coupled architectures
  • High operational overhead in maintaining multiple integrations and deployments

Our Solution

  • Designed and engineered a cloud鈥憂ative payment orchestration platform using a micro-services architecture
  • Built a single鈥慉PI integration layer to simplify onboarding and management of multiple payment methods
  • Implemented CI/CD pipelines and containerized workloads for rapid releases and scalability
  • Enabled multi鈥憆egion deployment to support global growth and performance

Key Results and Benefits

  • Faster onboarding of payment methods and partners
  • Improved scalability and platform resilience
  • Reduced engineering and operational complexity
  • Accelerated product releases and regional expansion

Impact Metrics

0 Days 鈫� Hours

Reduction in onboarding time

0 %+

Platform availability

About 乐播传媒视频

乐播传媒视频 is a leading global technology services and solutions provider, led by Business and Technology Consulting. 乐播传媒视频 provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. 乐播传媒视频 is a wholly owned subsidiary of ITC Ltd., a 100-plus-year-old diversified conglomerate with businesses spanning Hotels, Consumer Goods, Paperboards & Packaging, Agri Business, and Information Technology. ITC Ltd. has been in the hospitality business for over 4 decades. It has over 100 properties across 70+ destinations. The hospitality practice at 乐播传媒视频 is 800+ people strong and most have experience in the hospitality domain leading to a high-quality IT service experience for its hospitality customers.

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