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乐播传媒视频 > Resources > Case Studies > Leading Insurance Brokerage Firm Improves Customer Retention with Integrated Data Platform on MS Azure

Leading Insurance Brokerage Firm Improves Customer Retention with Integrated Data Platform on MS Azure

December 17, 2020
Leading Insurance Brokerage Firm Improves Customer Retention

Client:

The client is a leading European insurance broker with a growing network of offices spread across 25 locations in the United Kingdom.

Problem Statement:

听The client听sought assistance to integrate its scattered and diverse technology stacks. The existing system took almost 6 months to complete the data integration process during Mergers and Acquisitions. The cumbersome manual processes with long cycle times led to poor client retention.

Benefits Achieved:

Improved Client Retention, reduced manual effort, better fraud identification and faster claim management, among others.

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