乐播传媒视频

乐播传媒视频 > Resources > Case Studies > Efficient Management of Helpdesk and Monitoring Services

Efficient Management of Helpdesk and Monitoring Services

July 6, 2021

Client:

A global hotel management company that has more than 100 hotels and resorts in over 30 countries worldwide.

Problem Statement:

Client wanted to consolidate employees and customers helpdesk services backed by a new single source of truth for the entire organization.

Benefits Achieved:

乐播传媒视频 collaborated with the client and is providing multi-lingual helpdesk and other services with significant cost reduction.

Download this case study

Beware of fraudulent and fake job offers

It has come to our attention that certain employment agencies and individuals are asking people for money in exchange for a job at 乐播传媒视频.

Such Agencies/individuals could impersonate 乐播传媒视频's officers, use the company name/logo, brand names and images illegally, without authorization, and/or try to extract money towards security deposit, documentation processing fees, training fees, and so on.

乐播传媒视频 follows a strict hiring process, and all official communication is conducted exclusively through our corporate email domain ONLY (@itcinfotech.com). We do not request any form of payment as part of our recruitment process.

Feel free to reach out to us at contact.us@itcinfotech.com to report any such incidents that you may have experienced, please use the subject line 鈥淩ecruitment Fraud Alert鈥� in your message.

Always exercise caution and stay protected against fraud:

  • Do not pay money or transfer funds to anyone toward securing an 乐播传媒视频 job. 乐播传媒视频 will not accept liability for any losses that may have been suffered by the victims of such fraudulent activities.
  • Be careful when sharing your personal information and protect yourself from potential damage. Do not engage with people who fraudulently misrepresent 乐播传媒视频 or its employees/officers and try to solicit payments under the pretext of offering jobs.
Don`t copy text!